FOR CLAIMS PROFESIONALS

For claims professionals handling flood losses

Every flood claim has the potential for a repeat flood claim, and without structured prevention, recovery just resets the clock. Mitigrate turns the post-event window into a prevention opportunity, reducing paid severity and cutting repeat losses at scale.

01

Post-event is when policyholders are most open to change, but the window closes fast

02

Without prevention handoffs at claims stage, recovery resets the risk rather than reducing it

03

Build Back Better schemes exist, but only work when claims teams have the data and ROI metrics to act on them

Real pain & daily struggles

You settle the claim. The same property floods again. And you know it will happen a third time

Claims tools were built to settle losses — not to act on prevention at the moment it matters most.

01

The cycle won't break itself

The same properties flood repeatedly. Settlement closes the claim — but without a prevention handoff built into the workflow, the next claim is already on its way.

02

Surge compresses the prevention window

In the days following a flood event, policyholders are most receptive to prevention advice — but without a digital tool, that window closes before anyone can act on it.

03

Best moment, no tool

In the days following a flood event, policyholders are highly receptive to prevention advice, but without a digital tool, that window closes before anyone can act on it.

Why this problem exists

Prevention built into every claim settlement

Claims teams are optimized to settle existing losses — not prevent them. At the point of a claim, insurers are uniquely positioned to provide flood mitigation advice with authority to a policyholder who does not want a repeat experience. The data needed to identify what mitigation measures would actually help sits outside the claims workflow entirely. Without that intelligence at the point of settlement, the most natural intervention moment passes unused. Recovery happens. The clock resets. And the next claim is already on its way.

Prevention built into every claim settlement

Property-level prevention intelligence, integrated into every claim settlement.

Mitigrate connects the claims moment to prevention — putting property-level data into the settlement workflow to reduce future exposure and make Build Back Better a reality rather than an aspiration.

01

Identify properties at highest risk of repeat loss

Identify which settled properties are at highest risk of repeat loss — and act while motivation is highest

02

Prevention recommendations integrated into the settlement

Deliver informed, actionable prevention recommendations as part of the claims process

03

Build Back Better made operational

Support Build Back Better schemes with the data needed to tie settlement to resilience improvements

04

Prevention ROI measured against real claims outcomes

Measure how much loss is actually mitigated — validating the prevention ROI with ex-post claims data

What success looks like

What you should be able to say at the year-end review.

Settlement closes the claim. Reducing the next one is what makes it count.

Fewer repeat claims, lower paid severity, and a claims process that contributes to — not just measures — loss prevention

Repeat claims on the same properties start to fall

Settlements include a clear prevention pathway — not just a cheque

My team can demonstrate that claims-stage prevention is reducing future paid severity

Build Back Better is operationalised — not just a policy commitment

Mitigrate's innovative approach to providing property-level flood risk assessments represents a crucial advancement in loss prevention. The ability of Prevent to quantify effectiveness and prioritise interventions at scale makes them a valuable partner in bringing prevention to life — to make reinsurance and insurance more sustainable and accessible, where carriers who invest in prevention get rewarded for it.
JN

Joseph Norris

Head of UX & inland catastrophe analytics | Aon

Proof

Post-event window

Post-event is a highest-motivation window for prevention. Mitigrate makes it actionable.

Build Back Better

Connect settled claims to Build Back Better schemes with property-level prevention data

Loss reduction impact

Model expected loss reduction per property to support prevention decisions at the point of settlement

Instant reports

Property-level prevention reports generated automatically and distributed to claims handlers or loss adjusters within seconds of an event

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Discover Mitigrate for claims

Turn the post-event window into a prevention opportunity — before the clock resets

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